How to withdraw after subscribing to a membership?

If you wish to withdraw, you can do so within 14 days of subscribing to a membership.

To proceed, the In&box must be returned to our offices within those 14 days in its original packaging, in resellable condition along with:

  • the completed withdrawal form
  • all accessories (excluding promotional items like stickers or lanyards)

 

Depending on your location, please find below the return addresses:

 

North-America (USA/Canada)

In&motion - Cancellation service
147 Prince Street
Brooklyn, NY 11201
United States

 

Any other country

In&motion - Cancellation service
10 Rue de la Lyre
CRAN GEVRIER
74960 ANNECY
FRANCE

 

The withdrawal form must be included in the same package as the In&box or submitted through the contact form.

 

Once we receive the In&box and verify that it is free from damage or signs of use, we will proceed with any applicable refund, as well as the membership cancellation.

If we do not receive your In&box within 14 days from the date of your subscription (with the postmark as proof), we will unfortunately be unable to process the withdrawal.

For further information, please refer to our General Terms and Conditions of Sale or our General Rental Terms and Conditions.