The My In&box app allows you to monitor the status of your In&box directly from your smartphone. When using Apple CarPlay or Android Auto, the app displays the status of your system on your motorcycle's screen, giving you real-time access to all essential In&box information while riding.
Note: You cannot perform actions on the In&box from Apple CarPlay and Android Auto, which only allow you to view information related to the In&box.
How to connect the My In&box app to Apple CarPlay or Android Auto?
To use the My In&box app with Apple CarPlay or Android Auto, follow these steps:
- Make sure the In&box is turned on and nearby.
- Connect your phone to your motorcycle via Apple CarPlay or Android Auto. Use a USB cable or a wireless connection if your system supports it.
- Launch the My In&box app through the CarPlay or Android Auto interface.
Note: To use Android Auto, it is necessary to enable In&box status notifications for the connection to work properly. To enable these notifications, go to the "Settings" tab and click on "In&box Notifications".
What are the main features available on Apple CarPlay or Android auto?
The My In&box app on Apple CarPlay or Android Auto allows you to see the four main states of the In&box:
Functional airbag system
1. The In&box and the inflator are connected and functional. You can ride with peace of mind!
Non-functional airbag system
2. The In&box is connected, but the inflator (gas generator) is not detected (no inflator, inflator not screwed in properly, empty inflator after inflation, etc.).
3. The In&box is connected, but it is not functional (the In&box has not been synchronized, your last payment failed, etc.). For more explanations, you can refer to the article The In&box is not working.
4. The app cannot detect the In&box.
What to do if the app does not connect or displays incorrect statuses?
If you encounter connection problems or incorrect status displays, try the following solutions:
- Make sure the In&box is turned on and charged.
- Ensure that Bluetooth is enabled on your phone.
- Restart the My In&box app on your phone.
- Disconnect and reconnect your phone to Apple CarPlay or Android Auto.
- Make sure you are using the latest version of the My In&box app.
- Make sure that the In&box has been synchronized recently.
- Check that your payments are up to date by visiting your user account.
- If the In&box blinks or beeps, please consult this article for instructions. If the problem persists despite the recommended actions, do not hesitate to contact us for assistance.
How does BLE (Bluetooth Low Energy) connection work with the app?
The BLE connection between your phone and the In&box is managed through the My In&box app on your phone. When you launch the app on Apple CarPlay or Android Auto, it triggers a scan to connect to the In&box, just as it does when you use the app directly on your phone.
What are the requirements to use the app with Apple CarPlay?
Users must have iOS 15 or later to enjoy all the features of the My In&box app on Apple CarPlay. If your iOS version is earlier than version 15, the CarPlay screen will not update dynamically based on changes in the status of your In&box.
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