How do I manage my user account?

How do I manage my user account?

Access your personal area to manage your user account. To access your user account, simply log in using your username (email address) and the password created when you subscribed.

My user account on the My In&box mobile app

In the "My account" tab at the bottom of the dashboard, you will find:

  • Your membership (subscribe to an additional plan, suspend your subscription or cancel your additional plans)
  • Your personal information
  • Your referral code
  • Your payment method
  • Your payments and billing
  • Your orders
  • Your settings

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My user account on the website

Click the small person icon at the top right of the website and log in to your account.

Once logged in, your account gives you access to several tabs:

Dashboard

  • Managing your subscription
  • Your equipment
  • Latest invoices
  • Referrals
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My membership

  • Managing your subscription
  • Detection modes
  • Services
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Service & Maintenance

  • Monitoring your service
  • Your service history
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My information

  • Personal information: identity, email and telephone
  • Postal address for your account
  • Resetting your password
  • Payment method used when you subscribed
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Payment methods

  • Changing your bank details
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Billing

  • Details of your upcoming direct debits
  • Your In&motion invoice history
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After inflation

  • The post-inflation procedure explained in a video
  • The opportunity to share your experience with the In&motion team following a fall or accident
  • Safety advice after inflation
  • The link to the shop to purchase a new inflator
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Referral

  • How referrals work
  • Your referral code
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