How do I cancel my optional detection mode?

Optional detection modes can be added in addition to your main detection mode chosen within the In&motion membership (Revolution or Classic plan).

Whether you have opted for a monthly or annual option, you can cancel your options without canceling your membership.

Cancellation is possible at the end of your commitment period, and refunds are not available for early cancellation (i.e., cancellation occurring before the next due date of your option).

For example : if you subscribed to your option with annual billing on 21/01/2021, your option will renew on 21/01/2022. Therefore, you must notify your intent to cancel before 21/01/2022.

 

Cancel options

Cancel from the app

You can cancel your options directly via your "My account" section in the "My In&box" app. The cancellation will take effect on the membership's renewal date.

Cancel from the customer area on the website

You can cancel your options via your customer area on our website by going to the "My Membership" tab.

 

Re-subscribe to an option

Re-subscribe from the app

  • Log in to the "My In&box" app
  • Click on "My account"
  • Click on "Add track option" / "Add Adventure option"

Re-subscribe from the customer area on the website

  • Log in to your customer area on our site
  • Click on "My Membership"
  • Click on the "+" next to the desired additional mode