You can certainly buy your airbag product second-hand from a third party. However, concerning the In&box, this is only possible if the seller had chosen the Classic formula (i.e., the purchase of the In&box). If your seller had chosen the Revolution formula (annual or monthly), the In&box is rented and remains the property of In&motion. Therefore, it cannot be sold with the airbag product and must be returned to us.
I have a Revolution formula
If you want to buy a second-hand airbag system from someone who has subscribed to the Revolution formula (In&box rental), they must cancel their monthly or annual membership at the end of their commitment period by notifying us in writing. They will then need to return the In&box to make the cancellation effective. In the case of a Revolution formula, you will not be able to purchase the In&box along with the airbag product. To make your system functional, we invite you to create an account by subscribing to the offer of your choice and ordering a new In&box.
To create your account:
- Click on "Membership".
- Select the offer and options of your choice.
- Click on “I order an In&box”.
- Enter your account details
- Enter your payment information and finalize your membership by clicking on “subscribe”
I have a Classic formula
If you want to buy a second-hand airbag system from someone who has subscribed to the Classic formula, you must contact us to inform us that you are the new owner of an airbag product and an In&box. Each In&box is linked to a user account, so it is necessary to contact us to make your system functional by manually changing the ownership.
We need the following information:
- Your last name
- Your first name
- Your email address
- Your postal address
- Your phone number
Please also sign our General Terms and Conditions of Sale and return them signed to us.
Once the ownership change is completed, we will send you your personal login details. You will then need to download the "My In&box" mobile app and log in to your account with the provided credentials. Then, turn on the In&box and connect it to the mobile app to transmit the change information to it.
Don't forget to check the article on how the In&box works.
Note:
The In&motion airbag system is a safety element designed to protect the user in the event of a fall or accident. The system is designed to withstand 3 inflations. Before purchasing a second-hand airbag system, make sure that the product is in good condition and has not undergone more than 3 inflations.
Regarding the warranty of the airbag product in case of a second-hand purchase, please refer to the user manual of your airbag product.
In&box: this warranty is limited to 2 years from the date of purchase (in case of acquisition of the In&box). The warranty is limited to its original user.
For more details, you can consult our General Terms and Conditions of Sale or our General Terms and Conditions of Rental.